gift card

gift card

Regular price $25.00
/

Denominations
Description

Not sure what to gift someone or what size they are…? Easy fix, give the gift of Woolloomooloo! Gift cards are delivered by email and provide a code to redeem it at checkout. No hassle and no additional fees so why wait?!

Product Features
Care Guide
Return Policy

U.S. RETURNS – TERMS & CONDITIONS
We only accept unworn returns from purchases made at full price on woolloomoolooshoe.com. Product must be returned in original condition and packaging. Any merchandise purchased from other retailers must be returned where purchased.

 

TO PROCESS YOUR RETURN & GENERATE A RETURN LABEL

Refer to the original shipping confirmation e-mail. There is a link to process your return.

Follow the instructions and print your label. Attach the label and a copy of your packing slip to the outside of the box.

Please allow up to 3 business days to receive your credit after our warehouse has confirmed receipt of your return.

For further questions, you can email customerservice@woollooshoe.com

All returns:

– must be unworn, unused, have all tags, and include the original packaging materials.

– must be returned in original packing with labels, etc.

  • Returns are not applicable on Special Price/ Final Sale items.

 

REFUNDS
Depending on your financial institution, refunds normally post to your original form of payment within 1-5 business days after the date of processing. All refunds must be issued to the original form of payment – NO EXCEPTIONS. A store credit will be issued in lieu of a refund if the card is no longer active.

*Please note we do not refund any shipping charges.

 

EXCHANGES
We do not offer exchanges. Simply return your unworn item for a refund and place a new order. Please note, we cannot guarantee inventory will be available when you place your new order.

 

RECEIVED INCORRECT ITEM

Please contact us directly at customerservice@woollooshoe.com if you received an incorrect item. We will process your return request as soon as possible.

If the correct item is available, we will ship the replacement once the wrong item has been received for return by UPS.

If the correct item is not available, either store credit or a refund will be issued once the returned merchandise is received and processed by our returns department (typically within 3-5 days of receipt of item)

We are unable to issue any form of credit without confirmation of the return by our returns department.  You must use the Woolloomooloo Shoe UPS return label issued to be eligible for the store credit or refund.

 

TRACKING YOUR RETURNS
You may track your return with the tracking # provided on the returns label on ups.com

Please note that we reserve the right to reject orders or suspend your account due to suspicious activity or abusive returns.

FAQs

Can I wash my shoes?

Of course you can! Click here for how to wash your wool sneakers. 

Need to re-tie your elastic laces?

Click here for a video tutorial!

What’s your return policy?

Check out our return policy here.

How much is shipping?

Shipping is FREE on orders over $99!

(Applies to orders shipping within continental United States)

Are Woolloomooloo Shoes sustainable?

Absolutely. Read more on that here.

Are Woolloomooloo Shoes breathable?

Yes! Woolloomooloo Shoes are made of one of the most sought-after natural materials in the world, Australian merino wool. Read more about merino wool’s breathability here.

Contact