With the Suffolk, we've mastered the recipe for the ultimate everyday shoe. Combine one part lightweight seamlessly knitted Australian Merino wool upper with one part wool lined insole, attach a comfort outsole and enjoy.
No matter the setting, the Suffolk is simple and classic without compromising comfort and efficiency. Slip-on, slip-off and go. It's as simple as that.
Sizing and fit
The Suffolk is only available in whole sizes. It runs true to size but if you are in between sizes we recommend sizing down.
Digitally knitted Australian Merino wool
Odor and water resistant
Merino wool lined insole
Breathable and lightweight
Sustainable and Animal friendly
Remove the insoles and hand wash them separately with a dash of wool cleaner. Next, squirt wool cleaner on your sneakers as needed and throw them in the washing machine on a gentle cycle with cold water. Air dry, out of direct hot sunlight, and do not put them in the dryer, the heat will shrink the wool.
U.S. RETURNS – TERMS & CONDITIONS We only accept unworn returns from purchases made at full price onwoolloomoolooshoe.com. Product must be returned in original condition and packaging. Any merchandise purchased from other retailers must be returned where purchased.
TO PROCESS YOUR RETURN & GENERATE A RETURN LABEL
Refer to the original shipping confirmation e-mail. There is a link to process your return.
Follow the instructions and print your label. Attach the label and a copy of your packing slip to the outside of the box.
Please allow up to 3 business days to receive your credit after our warehouse has confirmed receipt of your return.
– must be unworn, unused, have all tags, and include the original packaging materials.
– must be returned in original packing with labels, etc.
Returns are not applicable on Special Price/ Final Sale items.
REFUNDS Depending on your financial institution, refunds normally post to your original form of payment within 1-5 business days after the date of processing. All refunds must be issued to the original form of payment – NO EXCEPTIONS. A store credit will be issued in lieu of a refund if the card is no longer active.
*Please note we do not refund any shipping charges.
EXCHANGES We now offer exchanges! Simply return your unworn item and send us a messages in the chat bubble letting us know you want an exchange. Please note, we cannot guarantee inventory will be available when you request your exchange and return your original item. Please visit our exchanges page at the bottom of the site for more information.
If the correct item is available, we will ship the replacement once the wrong item has been received for return by UPS.
If the correct item is not available, either store credit or a refund will be issued once the returned merchandise is received and processed by our returns department (typically within 3-5 days of receipt of item)
We are unable to issue any form of credit without confirmation of the return by our returns department. You must use the Woolloomooloo Shoe UPS return label issued to be eligible for the store credit or refund.
TRACKING YOUR RETURNS You may track your return with the tracking # provided on the returns label on ups.com
Please note that we reserve the right to reject orders or suspend your account due to suspicious activity or abusive returns.
Can I wash my shoes?
Of course you can! Clickhere for how to wash your wool sneakers.