Exchanges
How do I exchange an item?
In our chat bubble in the corner of your screen please leave your order number, your name, the item in your order you would like to exchange, and which item you would like to exchange it to.

Remember we can not send your exchange until we receive the original item. Be sure to check your original order email for the link to your return label. If you can not find it please tell us that in the chat bubble as well and we will email you a return label as soon as possible.
How do I exchange an item?
Please note
We cannot guarantee inventory will be available when you request your exchange and return your original item. If this is the case, you will just be refunded for the item.

We can not do exchanges for a different style. The price for the new item must be the same as the price for the original item. If you would like to get a different style you will need place a new order.
Please note
How long do I have to exchange my item?
How long do I have to exchange my item?
We allow exchanges up to 60 days after you receive your order.

If you have any additional questions please email us customerservice@woollooshoe.com